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Integrity Care Group Effective Date: Aug. 31, 2026
This Privacy Policy explains how Integrity Care Group collects, uses, and shares information when you visit our website (the “Website”). Integrity Care Group is the trade name of Xpress Wellness, LLC, the management services organization for its affiliated physician practices, Williams Medical Group Practice, LLC and DCS Medical, P.A. (referred to herein as “Integrity Care Group,” “we,” “us,” or “our”). The Website provides information about our organization and the services offered through our affiliated practices, including post-acute services (Integrity Post Acute) and employer/occupational-medicine services. This Policy applies only to information collected through the Website. It does not apply to information collected offline or through any third-party website or service that we link to or that you are redirected to.
This Website is an informational and business-facing site and is not intended to collect protected health information (“PHI”) governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Any PHI created or received by our affiliated practices in connection with patient care is governed by the applicable practice’s Notice of Privacy Practices, available here: LINK TO NOTICE OF PRIVACY PRACTICES, and not by this Policy. Please do not submit PHI or other sensitive health information through the Website.
Information you provide to us. The Website does not require you to create an account. If you submit an inquiry through our contact form—for example, a nursing facility or employer inquiring about contracting for post-acute or occupational-medicine services—we collect the information you provide, which includes:
Our contact forms are powered by the JotForm plugin. When you submit a form, your submission is delivered by email, through Mailgun, to the appropriate staff member so we can respond.
Information collected automatically. Our website hosting provider, WP Engine, logs your IP address in connection with hosting, security, and the operation and integrity of the Website. We do not use website analytics services or advertising or behavioral-tracking technologies on the Website.
We use only functional, first-party cookies that save certain information you enter in our forms—Name, Phone, Email, and State—so that the forms can be autocompleted on your next visit. We do not use cookies for website traffic analytics or for advertising.
You can accept, refuse, or delete cookies through your browser settings. If you disable these cookies, the forms will simply not autocomplete; the rest of the Website will continue to function.
Certain functions are provided by third parties. When you use them, you connect to or are directed to those third parties’ platforms and are subject to their own terms and privacy policies. The Website itself does not store the information you provide on those platforms:
We encourage you to review the privacy policies of any third-party platform before providing information to it. We are not responsible for the privacy practices or content of any third-party platform.
We use the information described above to:
We do not sell your personal information, and we do not share it with third parties for their own targeted advertising. We share information only:
Information transmitted through the Website is encrypted in transit using Transport Layer Security (TLS/HTTPS). We also maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, use, or disclosure. No method of transmission or storage over the internet is completely secure, however, and we cannot guarantee absolute security.
The Website is intended for a general and business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated Policy on the Website. We encourage you to review it periodically.
If you have questions or comments about this Privacy Policy, contact us at:
Integrity Care Group 777 NW 63rd St, 2nd Floor, Oklahoma City, OK 73116
Email: privacy@integritycaregroup.com
Phone: (405) 445-1210
Integrity Care Group Effective Date: Aug. 31, 2026
These Terms of Service (the “Terms”) are entered into by and between you and Xpress Wellness, LLC, doing business as Integrity Care Group (“Integrity Care Group,” “we,” “us,” or “our”). These Terms, together with our Privacy Policy and any documents they expressly incorporate by reference, govern your access to and use of our website, including all content, functionality, and services offered on or through it (the “Website”).
Please read these Terms carefully before using the Website. By accessing or using the Website, or by clicking to accept these Terms where that option is presented, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Website.
The Website is offered to and available to users who are 18 years of age or older and reside in the United States. By using the Website, you represent and warrant that you meet these requirements.
We may revise these Terms from time to time in our sole discretion. All changes are effective when we post them and apply to your access to and use of the Website after the posting date; changes do not apply retroactively. Any change to the dispute-resolution or governing-law provisions in Section 12 will not apply to any dispute of which the parties had actual notice on or before the date the change is posted. Your continued use of the Website after we post revised Terms means you accept the changes. We will indicate the date these Terms were last revised at the top of this page.
The Website provides general information about Integrity Care Group, its affiliated practices, and the services they offer, including post-acute and employer/occupational-medicine services. The content on the Website is for general informational purposes only and is not medical advice, and it is not a substitute for professional medical advice, diagnosis, or treatment. Using the Website or submitting an inquiry does not create a provider-patient relationship. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use the Website to communicate urgent or emergency medical needs; the Website is not monitored for emergencies.
The Website and its entire contents, features, and functionality (including all information, text, displays, images, and the design, selection, and arrangement thereof) are owned by Integrity Care Group, its affiliates, or their licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Website for your personal or internal business, non-commercial use only. You may print or download one copy of a reasonable number of pages for that purpose. You must not otherwise reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content on the Website, and you must not remove any copyright, trademark, or other proprietary notices. No right, title, or interest in the Website or its content is transferred to you, and all rights not expressly granted are reserved.
Integrity Care Group, “Integrity Urgent Care,” Integrity Post Acute, and related names and logos are trademarks of their respective owners. You may not use them without our prior written permission.
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is strictly at your own risk. We disclaim all liability arising from any reliance placed on the Website’s content by you or any other visitor.
If you send us feedback, comments, or suggestions about the Website, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use them for any purpose without obligation or compensation to you.
The Website contains links to third-party websites and services, including Paylocity (careers/job applications). These links are provided for your convenience only. We have no control over, and are not responsible for, the content, privacy practices, or terms of any third-party site or service. If you access any third-party site or service, you do so at your own risk and subject to that third party’s terms and privacy policy.
YOUR USE OF THE WEBSITE AND ITS CONTENT IS AT YOUR OWN RISK. THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PROVIDED BY LAW, INTEGRITY CARE GROUP DISCLAIMS ALL WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTY THAT THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL INTEGRITY CARE GROUP, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT ON IT OR ON ANY WEBSITE LINKED TO IT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF FORESEEABLE.
This limitation does not apply to liability that cannot be excluded or limited under applicable law, and nothing in these Terms limits or excludes liability for gross negligence or willful misconduct, or for death or personal injury. These Terms govern only your use of the Website and do not limit any rights arising from the medical care provided by our affiliated practices.
All matters relating to the Website and these Terms, and any dispute arising out of or related to them, are governed by and construed in accordance with the internal laws of the State of Oklahoma, without giving effect to any choice- or conflict-of-law provision. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Oklahoma County, Oklahoma, and you consent to the personal jurisdiction and venue of those courts.
Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues; otherwise, it is permanently barred, except where a longer period is required by applicable law.
Nothing on this Website or in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Integrity Care Group. Any reference to Integrity Care Group or its affiliated practices as a “partner,” or to “partnering” or a “partnership” with facilities, employers, patients, or others, describes a collaborative working relationship only and does not create, and shall not be construed to create, any legal partnership, joint venture, or agency, or any associated fiduciary or joint-liability obligations. The rights and obligations of Integrity Care Group and its affiliated practices with respect to any services are governed solely by the separate written agreement, if any, between the parties for those services.
No waiver by us of any term or condition set out in these Terms is a further or continuing waiver of that term or any other term. If any provision of these Terms is held invalid or unenforceable, that provision will be eliminated or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms and our Privacy Policy constitute the entire agreement between you and Integrity Care Group regarding the Website and supersede all prior understandings and agreements regarding the Website.
Questions about these Terms may be directed to:
Integrity Care Group, 777 NW 63rd St, Second Floor, Oklahoma City, OK 73116
Email: privacy@integritycaregroup.com; Phone: (405) 445-1210
© 2026 Integrity Care Group. All rights reserved.
Integrity Care Group is the trade name of Xpress Wellness, LLC, which provides management and administrative services to its affiliated physician practices, Williams Medical Group Practice, LLC (Oklahoma and Kansas) and DCS Medical, P.A. (Texas), including their urgent care, rural health clinic, and post-acute services offered under the names Integrity Urgent Care and Integrity Post Acute (together, “Integrity Care Group,” “we,” “us,” or “our”).
The health programs and activities offered through the Integrity Care Group family comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex (consistent with the scope of sex discrimination described at 45 C.F.R. § 92.101(a)(2)), age, or disability. We do not exclude people or treat them differently because of race, color, national origin, sex, age, or disability.
We:
If you need these services, contact us at (405) 445-1210 or ask any member of our staff.
If you believe that Integrity Care Group or any of its affiliated practices has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you may file a grievance with our Section 1557 Coordinator:
Section 1557 Coordinator / Compliance Officer
777 NW 63rd Street, Second Floor,
Oklahoma City, OK 73116
Phone: (405) 445-1210
Email: compliance@integritycaregroup.com
You may file a grievance in person or by mail, phone, or email. If you need help filing a grievance, our Section 1557 Coordinator is available to assist you. We will not retaliate against you for filing a grievance.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
This Notice is also posted at a conspicuous location on our website and is available in physical locations where we provide services, and it is available in paper form upon request.
Integrity Care Group provides language assistance services and appropriate auxiliary aids and services, free of charge, to people whose primary language is not English and to people with disabilities, when necessary to ensure meaningful access to our health programs and activities. To request these services, call (405) 445-1210.
Integrity Urgent Care · Integrity Post Acute
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective Date: Aug. 31, 2026
This Notice of Privacy Practices applies to the following affiliated provider entities, each doing business as Integrity Urgent Care (for urgent care, walk-in, and clinic services) and Integrity Post Acute (for post-acute and facility-based services) (each, a “Provider Entity”):
As used in this Notice, “Integrity Urgent Care,” “Integrity Post Acute,” “we,” “us,” and “our” refer solely to the Provider Entity that is actually furnishing your care, as reflected in your medical and billing records, and not to the affiliated Provider Entity that is not providing services to you.
This Notice of Privacy Practices describes how we may use and disclose your protected health information (“PHI”) to carry out treatment, payment, or health care operations (“TPO”) and for other purposes that are permitted or required by law. It also describes your rights to access and control your PHI. “Protected health information” or “PHI” is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.
Your protected health information may be used and disclosed by your physician, your behavioral health provider, our office staff, and others outside of our office who are involved in your care and treatment for the purpose of providing health care services to you, to pay your health care bills, to support the operation of the physician’s or behavioral health provider’s practice, and for any other use required by law.
Electronic Communications. We may contact you by phone, email, or text message at the number or address you give us. Usually, we will use encrypted methods to communicate electronically with you, but some communications will be sent unencrypted, such as text messages, and by providing us with your mobile number or email you are agreeing to receive messages in that manner. Additionally, we may use electronic software, services, and equipment, including without limitation video conferencing technology, cloud storage and servers, internet communication, cellular network, voicemail, facsimile, electronic health record, and related technology to share your PHI as described in this Notice. Certain aspects of those transfers may not be encrypted or confidential. We take measures to safeguard the data transmitted and to ensure its integrity against intentional or unintentional breach or corruption. However, occasionally security protocols could fail. In that event, we will take immediate steps to prevent further breach of information and promptly notify you if your information is impacted.
Treatment. We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, we may disclose your protected health information, as necessary, to a home health agency or nursing home that provides care to you, or to a physician to whom you have been referred, to ensure that the physician has the necessary information to diagnose or treat you.
Payment. Your protected health information will be used as needed to obtain payment for your health care services. This may include certain activities that your health insurance plan may undertake before it approves or pays for the health care services we recommend for you, such as making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you for medical necessity, and undertaking utilization review activities. For example, obtaining approval for a hospital stay may require that your relevant protected health information be disclosed to the health plan to obtain approval for the hospital admission.
Health Care Operations. We may use or disclose, as needed, your protected health information in order to support the business activities of your medical provider’s practice. These activities include, but are not limited to, quality assessment activities, employee review activities, training medical students, licensing, and conducting or arranging for other business activities. For example, we may disclose your protected health information to medical school students who see patients in our office. In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician, and we may call you by name in the waiting room. We may also use or disclose your protected health information, as necessary, to contact you to remind you of your appointment.
AI-Assisted Clinical Documentation. As part of treatment and our health care operations, we may use an artificial intelligence (AI)-assisted documentation tool (currently Sunoh.ai), during your visits, including telehealth visits. When this tool is used, the audio of your visit is recorded and transcribed to help your provider prepare a draft clinical note, which your provider reviews, edits, and approves. Your provider remains responsible for your care and for the accuracy of your medical record. This tool is provided by a third-party vendor that may create, receive, maintain, or transmit your protected health information on our behalf as a business associate, under a written agreement that requires it to safeguard your information as required by law. We use the recording and the resulting documentation for treatment, payment, and health care operations as described in this Notice. Use of this tool is voluntary; you may ask that it not be used during your visit, and your provider will document your visit by other means.
We may use or disclose your protected health information in the following situations without your authorization, to the extent permitted by law: as Required by Law; Public Health activities; Communicable Diseases; Health Oversight; Abuse or Neglect; Food and Drug Administration requirements; Legal Proceedings; Law Enforcement; Coroners, Funeral Directors, and Organ Donation; Research; Criminal Activity; Military Activity and National Security; Workers’ Compensation; Inmates; and other Required Uses and Disclosures. Under the law, we must make disclosures to you and, when required by the Secretary of the Department of Health and Human Services, to investigate or determine our compliance with the requirements of 45 C.F.R. Part 164.
Business Associates. We will share your protected health information with third-party “business associates” that perform various activities (for example, billing, transcription, electronic health record, and AI-assisted documentation services) for the practice. Whenever an arrangement between our office and a business associate involves the use or disclosure of your protected health information, we will have a written contract that contains terms that protect the privacy of your protected health information.
Treatment Alternatives and Health-Related Communications. We may use or disclose your protected health information as necessary to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you. You may contact our Privacy Officer to request that these materials not be sent to you.
Substance Use Disorder Records. To the extent that we have your substance use disorder patient records subject to 42 C.F.R. Part 2, we will not share that information for investigations or legal proceedings against you without (1) your written consent or (2) a court order and a subpoena.
Participation in Health Information Exchanges. We may participate in one or more digital health information exchanges (“HIEs”) with other health care providers, health plans, other entities, and their business associates for purposes of TPO and for other permitted purposes under the HIE’s rules. As an HIE participant, we may send patient data (including PHI) to, and receive data from, a network system committed to securing the information and making the data available to other HIE participants who are either providing treatment to you, providing payment for health care services you have received, or engaged in medical research or community-based health care improvement initiatives. You may opt out of this activity, in which case we will not disclose your patient data to the HIE. To opt out, you must notify the Privacy Officer and complete any opt-out forms the Privacy Officer asks you to complete. However, even if you opt out, your PHI may still be disclosed to an HIE by other HIE participants who have that information independently of us; for example, another health care provider who participates in the HIE may have data about you as a result of providing care to you in the past. You will need to contact each of your health care providers separately to communicate your desire that they not share your patient data with any HIE in which they participate.
Other Uses and Disclosures. Other permitted and required uses and disclosures will be made only with your consent, authorization, or opportunity to object, unless required by law. You may revoke an authorization, at any time, in writing, except to the extent that your provider or the practice has taken action in reliance on the use or disclosure indicated in the authorization.
The following is a statement of your rights with respect to your protected health information.
You have the right to inspect and copy your protected health information. You may inspect and obtain a copy of protected health information about you that is contained in a designated record set for as long as we maintain the protected health information. A “designated record set” contains medical and billing records and any other records that your provider and the practice use for making decisions about you. Under federal law, however, you may not inspect or copy the following records: psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding; and protected health information that is subject to a law that prohibits access to protected health information.
Patient Portal. You may access your health information and communicate with us electronically through our patient portal, which is provided through our eClinicalWorks electronic health record system as our business associate. The portal requires a separate login and is one way you may exercise your right to inspect and obtain a copy of your health information described above. As with other electronic communications described in this Notice, portal communications carry inherent privacy and security risks despite reasonable safeguards.
You have the right to ask us to amend your protected health information. You may ask us to correct your protected health information if you think it is incorrect or incomplete. Under certain circumstances we may deny your request. If we deny your request, we will provide you with a written explanation regarding the denial.
You have the right to request a restriction on your protected health information. You may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment, or health care operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice. Your request must state the specific restriction requested and to whom you want the restriction to apply. We are not required to agree to a restriction that you may request, except as described below.
Out-of-pocket restriction. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our health care operations with your health insurer, and we will agree to this restriction unless a law requires us to share that information.
You have the right to request confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We may condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Officer.
You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment, or health care operations as described in this Notice. If you request an accounting more than once during a twelve (12) month period, we may charge you a reasonable fee for the accounting statement.
You have the right to receive a paper copy of this Notice. Upon request, you have the right to obtain a paper copy of this Notice even if you have elected to receive it electronically.
You have the right to choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your protected health information. We will verify that the person has this authority and can act for you before we take any action.
We are required to abide by the terms of this Notice. We may change the terms of this Notice at any time. The new Notice will be effective for all protected health information that we maintain at that time. Upon your request, we will provide you with any revised Notice of Privacy Practices by posting it on our website, by mailing a copy to you if you call the office and request one, or by providing one at the time of your next appointment.
You may complain to us or to the U.S. Department of Health and Human Services, Office for Civil Rights, if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Privacy Officer. We will not retaliate against you for filing a complaint.
You may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Privacy Officer: Traci Bowen; Phone: (405) 445-1210, ext. 1104; Email: privacy@integritycaregroup.com.
We are required by law to maintain the privacy of, and to provide individuals with this Notice of our legal duties and privacy practices with respect to, protected health information. If you have any questions or objections regarding this Notice, please ask to speak with our Privacy Officer in person or by phone at (405) 445-1210, ext. 1104.
